QR code cloud-based error reporting and complaint management system
Why is it important to report errors and complaints?
Errors are not always visible from the inside – but from the outside they are often noticeable in a moment.
A error report is not a criticism, but a warning that something is not working as it should. And that is valuable.
Complaint handling is not administration, but relationship building. Reporting is an opportunity: to fix what is still possible – before it becomes a bigger problem.
Those who pay attention to error messages develop faster, lose less and win more.
The best systems are not those where there are no errors – they are those where errors can be detected, reported and managed.
Without open feedback channels, there is no improvement.A well-functioning error reporting system says: we care about the details.
How does it work?
Our online error reporting system is simple and fast:
- Create a QR code that specifies the type and language of the report.
- Place the QR code in your store, office, vehicle or anywhere else.
- The user scans the code and can submit the error or complaint with a few clicks - even anonymously.
- The report will immediately appear in your cloud-based interface.
We support AI-based speech-to-text conversion.
So you don't have to type...
Who do we recommend it to?
- For business owners (e.g. shops, restaurants, hotels)
- For service providers (e.g. public transport, municipalities, institutions)
- For companies that want to simplify internal or customer complaint management
- For anyone who wants fast, language-independent, digital feedback
Why is it good to use it?
- Simple, fast, paperless
- Multilingual interface – automatically displayed in the set language
- No app required – just a QR code
- Real-time report management – all reports are displayed in a transparent, organized manner
Designed for international, multi-user operation
Our system is not only simple, but also scalable and optimized for teamwork.
Multiple users can work simultaneously within the same account - even with different permissions.
- Add users, with customizable access levels
- Support for more than 30 languages - the user interface is automatically displayed in the selected language
- Time zone management built in - each report includes both local and UTC time, so you can track exactly who, where and when something happened
- Reports and user data can be managed in a central, cloud-based system - accessible from anywhere, anytime
Security and data protection
- Trust is fundamental – and we take that seriously.
- Reports are sent to a secure, cloud-based system via an encrypted connection.
- We do not share data with third parties and do not use any reports for marketing purposes.
- The handling of user data is GDPR-compliant, transparent and auditable.
- Anonymous reporting is also available if you do not wish to request personal data.
Free features for everyone.
If you want more, become a supporter!
If you want more, become a supporter!
FREE
- 2 QR code
- Basic functions (reporting, cloud viewing, multilingual support)
- Partner management
- Internal reminder function
- Ideal for smaller businesses, projects, pilot purposes
Free
Volunteer support
- 50 QR code
- Reporting category and Quick solution function
- Statistics, filtering options
- Customizable reporting interface (e.g. logo, colors)
- Multi-user operation
- Authorization management
- AI-based reporting support (STT)
80 USD = year
(The system never asks for bank card details!)
Our supporters not only get more, they also contribute to building a better feedback culture.
Read it!
Frequently Asked Questions
The basic functions are completely free, and we do not ask for bank card details to use them. There are no ads either.
The extended options are available in exchange for voluntary support - so you decide how much you want to help the development.
Yes. The system operates via a secure connection, and the data is stored only to the extent necessary for operation.
Yes, we regularly expand and develop it, with new functions and improvements based on user feedback.
All reports and suggestions can be sent to us via the Customer Service module.
No. The system can be used completely from a browser, no separate installation is required.
Yes, you can give permissions to others in multi-user mode, so you can manage projects, tasks and reports together.
You can simply generate unique QR codes in the system that point to a reporting interface in the set language. The user scans the code with their phone and can immediately start reporting.
There are two options:
- Filling out a traditional form
- AI-based voice-to-text transcription, where the user can verbally describe the problem and the system automatically converts it into text.
Not necessarily. The system also supports anonymous reports. Each report automatically has a tracking code with which the user can check its status later.
The tracking code contains a link where the reporter can see the status of their report at any time and the service provider answered what.
All reports appear in the cloud, so they are immediately available to agents, wherever they work.
Yes. The system supports printing PDF labels, so you can easily place the codes on devices, locations or documents.
The system is multilingual, you can switch between languages at any time, and it also automatically handles time zones, so it can be used well in an international environment.
Reports are recorded immediately, their status can be tracked, and the system quickly converts voice reports into text using AI technology, so less manual work is required.
Would you like to try it? Register for free!
💡 Try it risk-free!
Create your first QR code, test the reporting interface, and see how simple and effective our system is.
👉 Register now for free and have your own digital complaint book in minutes! We don't ask for bank card details!
ERRport.com