Why is it important to report bugs and complaints?

Errors are not always visible from the inside – but from the outside they are often noticeable in a moment.
A bug report is not a criticism, but a warning that something is not working as it should. And that is valuable.

Complaint handling is not administration, but relationship building. Reporting is an opportunity: to fix what is still possible – before it becomes a bigger problem.
Those who pay attention to error messages develop faster, lose less and win more.

The best systems are not those where there are no bugs – they are those where bugs can be detected, reported and managed.

Without open feedback channels, there is no improvement.
A well-functioning bug reporting system says: we care about the details.

How does it work?

Our online bug reporting system is simple and fast:

Create a QR code that specifies the type and language of the report.
Place the QR code in your store, office, vehicle or anywhere else.
The user scans the code and can submit the error or complaint with a few clicks - even anonymously.
The report will immediately appear in your cloud-based interface.

We support AI-based speech-to-text conversion.

So you don't have to type...

Who do we recommend it to?

For business owners (e.g. shops, restaurants, hotels)
For service providers (e.g. public transport, municipalities, institutions)
For companies that want to simplify internal or customer complaint management
For anyone who wants fast, language-independent, digital feedback

Why is it good to use it?

Simple, fast, paperless
Multilingual interface – automatically displayed in the set language
No app required – just a QR code
Real-time report management – all reports are displayed in a transparent, organized manner

Designed for international, multi-user operation

Our system is not only simple, but also scalable and optimized for teamwork.
Multiple users can work simultaneously within the same account - even with different permissions.

Add users, with customizable access levels
Support for more than 20 languages - the user interface is automatically displayed in the selected language
Time zone management built in - each report includes both local and UTC time, so you can track exactly who, where and when something happened
Reports and user data can be managed in a central, cloud-based system - accessible from anywhere, anytime

This system is not only suitable for local but also international environments – ideal for multi-site companies, networks, international service providers or collaborative teams.

Security and data protection

Trust is fundamental – and we take that seriously.
Reports are sent to a secure, cloud-based system via an encrypted connection.
We do not share data with third parties and do not use any reports for marketing purposes.
The handling of user data is GDPR-compliant, transparent and auditable.
Anonymous reporting is also available if you do not wish to request personal data.

Free features for everyone.
If you want more, become a supporter!

FREE

2 QR code
Basic functions (reporting, cloud viewing, multilingual support)
Partner management
Internal reminder function
Ideal for smaller businesses, projects, pilot purposes

Free

Volunteer support

50 QR code
Reporting category and knowledge base
Statistics, filtering options
Customizable reporting interface (e.g. logo, colors)
Multi-user operation
Authorization management
AI-based reporting support
10 token credit for AI use

80 USD / year

Our supporters not only get more, they also contribute to building a better feedback culture.

Read it!

Would you like to try it? Register for free!

💡 Try it risk-free!

Create your first QR code, test the reporting interface, and see how simple and effective our system is.

👉 Register now for free and have your own digital complaint book in minutes! We don't ask for bank card details!

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